Getting started

Sign in and manage your session

Access your workspace and understand session expiry.

2 min read · 5 steps
Where to go

Login → Profile menu

Step by step

  1. 1

    Open the portal login page and enter your account email and password.

  2. 2

    After signing in, use the sidebar to open the workflow you need.

  3. 3

    To check your user details, open the profile menu and choose User Profile.

  4. 4

    Use Logout in the profile menu when you finish, especially on a shared computer.

  5. 5

    If you are signed out after inactivity, sign in again. Sessions expire after four hours of inactivity.

Sign in and manage your session: agency workspace reference
Workspace reference. Open the image for a closer look.
Good to know

Inactive users cannot sign in. If the portal reports an existing session on another device, sign out there first. Use the offered sign-out-old-session action only when you intend to end that session. Contact your company owner or admin if access remains unavailable.

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